PCM Helps Everyone Communicate Effectively

Created by Dr. Taibi Kahler, the Process Communication Model® (PCM) is the world’s premier tool that is based on human behavior. It enables the user of PCM to understand how and why people communicate.


Observe and understand your own behavior

Understand the behavior of others and know how to communicate with them effectively

Analyze conflict and miscommunication and know how to find resolution and a return to effective communication


More than 1.4 million people have been trained or coached by a worldwide network of over 4,000 Process Communication Model® certified trainers and coaches. PCM is present in over 54 countries and 24 languages.

What Is PCM?

What is PCM

PCM (The Process Communication Model®) is an innovative tool which allows us to understand deep personality structure. PCM is being applied efficiently all over the world in small businesses, corporations, schools, families and much more.







0      20      30      40      50      60      70      80       90       100

Mickaël Dufourneaud TEDx Business School Presentation

STEP #2 Take Our Online Personality Profile Inventory

Our assessment is a reliable, anonymous, and validated tool that identifies your personality structure. The completion of our assessment creates your individualized and unique “Key to Me" profile.

STEP #1 Contact Us

Whether you are an individual, business, or coach, we will develop a custom strategy for you or your organization to make the most of Process Communication Model training.

STEP #3 On-site Coaching and Seminars

Learn about the six different personality types, distress factors related to each, and how to get the most effective response from each. In the process you'll learn a lot about yourself and your peers. Find a seminar tailored for you.

STEP #4 Put it to Use

The Process Communication Model can be used immediately.  By integrating the Process Communication Model into your personal and professional life, you will be able to build positive personal connections and have effective communication.


Copyright © 2018 Kahler Communications, Inc. All Rights Reserved